OUR STORY

All imagery and product descriptions displayed are for illustration purpose only. Actual items shipped may vary slightly from how they appear due to screen display resolutions, photography lighting and inevitable deviations in production materials characteristic of handmade textiles. Please check exact dimensions and care instructions on individual item pages for accuracy.

Promotional discounts and coupon savings shown cannot be clubbed together or apply retrospectively. Priority goes to code reflecting maximum customer benefit for singular transactions unless offers specifically permit compounding clearly advertised as part of campaign terms.

Website content and claims should be construed as guidance representing circumstances typically observed by average use and wear rather than strict warranties denoting legal responsibility extending over many years given high variability inevitable across individually unique buyers, product handling methods and environmental deployment raising or lowering durability substantially such that quantifying definitive lifespan remains impractical upfront. Get in touch for clarifications or historical performance benchmarks for diligence.

While we stand by quality, no guarantees can be provided against all contingencies given reasonable expectations on due care and use following etiquettes commonly followed by industry for product class. Assurance remains restricted to replacement or returns for proven manufacturing defects not arising from consumer actions voiding claims around damage from improper usage techniques. Final decisions reserve right to deny requests declining sufficient explanations investigating root cause proactively offered to improve overall deliverables through feedback.