Privacy Policy

Eva Wholesales LLC ("Evawholesales", "we", "our", "us") has created this privacy policy ("Privacy Policy") because we value your ("you" , "your") privacy and trust. This Privacy Policy applies to Evawholesales's privacy practices on our website www.Evawholesales.com as well as any related websites, sales channels and mobile applications from which you have accessed this Privacy Policy (collectively "Website" or “Service”).

We adopted this Privacy Policy to comply with the General Data Protection Regulation (“GDPR”) and any terms used herein shall have the meaning given to them in the GDPR. As we grow and change, this Privacy Policy may also change, so please refer back to this Privacy Policy periodically. This Privacy Policy went into effect on February 1, 2024. By accessing or using our Service or providing personal information to us, you consent to our privacy practices described in this Privacy Policy.

What Information We Collect From You

"Personal Information" refers to any information relating to an identified or identifiable individual. The Personal Information that Evawholesales collects depends on how you use our Website and Service.

You can use parts of our website without providing any Personal Information (for example, if you only read articles or watch videos). In that case, the only information we collect will be Non-personal Information gathered through Cookies (defined below), such as usage statistics and browsing patterns.

We only collect Personal Information you voluntarily provide to us, within the scope of our Service activities. The categories of Personal Information collected and processed by Evawholesales from you may include:

Order Information: When you place an order for bedsheets, kitchen linens or other home products on our website, you will be asked for relevant Personal Information needed for fulfilling and delivering your order to you, such as your name, shipping and billing address, email address, phone number, payment card information and optional account creation details including a password. We collect and store data to process transactions, prevent fraudulent activity, and improve our product and user experience according to our operational needs.

Communications: When you contact us directly, usually via our customer service email and phone channels, with questions or comments concerning home goods ordered, delivery details or simply to connect, we retain parts of the information provided by you in your messages such as email addresses and contact details to assist with resolving any requests or issues and improving our customer service. If you choose to complete user satisfaction surveys or provide product reviews, we collect your feedback to enhance our offerings.

Customer Support: Calls with our customer support team may be recorded for documentation, quality checking and training purposes. Recordings allow us to review interactions and continuously improve customer service experience.

Website Interactions: We employ cookie identifiers and web analytics tools through third party services (like Google Analytics) to analyze Site metrics related to visitor traffic and usage patterns. This lets us provide an improved customer experience based on aggregated statistical review that helps determine effectiveness of content types, navigation paths and overall troubleshooting.

Please note even without creating an account, Evawholesales DOES NOT actively track personal information that directly identifies who you are. We take your privacy seriously and aim to only store minimal data needed to complete requested transactions or provide robust customer service.

How We Use Your Information

We may use your Personal Information for the specific purposes disclosed to you, as well as for other purposes to which you consent such as:

Fulfilling Orders – Processing payments, shipping products, sending order and shipping confirmations.

Customer Support – Assisting with product questions, delivery details changes, returns communication and managing support interactions.

Improving User Experience – Understanding preferences like popular search queries or purchase categories to optimize navigation, site content served and future designs that enhance engagement.

Marketing Communications – Sending product recommendations, personalized special offers only to newsletter or SMS subscribers who provided explicit consent for such promotional outreach after confirming appropriate age. Instructions to unsubscribe remain available in all messages.

Understanding Metrics – Gathering aggregated statistics related to Site traffic sources, visitor clickstreams and purchase success rates that guide decisions around marketing, development and growth efforts. All analytics rely on cookie identifiers without collecting names, emails or other direct identifiers.

Data Transfers

Evawholesales will not rent, sell or otherwise disclose your Personal Information to third parties without your consent, except as described in this Privacy Policy.

We may disclose your data to comply with legal obligations, enforce our policies or protect our rights and those of others from harm. Non-personal Information may be provided to third parties for data analytics, Site optimization, advertising or similar purposes. Any statistics shared would be aggregated anonymised forms without individually identifying users.

If Evawholesales undergoes an acquisition or merger with another entity, your data may be transferred as part of the new business portfolio providing you the same or better standard of service. You would be notified ahead of any ownership changes giving a choice to delete data outright if preferred.

Changes To This Privacy Policy

As Evawholesales evolves, this Privacy Policy may need to adapt as well to align with revised products, sites or customer needs while still preserving our commitment to trust and transparency.

We will notify all registered users by email and update the effective date atop this page if key changes occur. For unregistered visitors, please bookmark and periodically review this page to remain aware of any modifications. Continued usage of our Service after effective date constitutes acceptance of the updated privacy terms.

In certain cases like new processing practices that require consent under GDPR or similar laws, we may seek your explicit approval prior to implementing changes. Updates that simply expand clarity without major privacy impacts may not require affirmative renewed permissions.